Privacy policy

## Privacy Policy **Ember & Origin Coffee** ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from www.emberorigincoffee.com. ### Information We Collect **Information you provide directly:** - Name, email address, shipping and billing address, and phone number when you place an order or sign up for our newsletter - Payment information (processed securely by Shopify Payments — we do not store your card details) - Messages you send us via email or contact forms **Information collected automatically:** - Browser type, IP address, time zone, and operating system - Pages you visit, how you arrived at our site, and how you interact with it - Cookies and similar technologies (see Cookies section below) ### How We Use Your Information - To fulfill and ship your orders - To communicate with you about your order, account, or inquiries - To send marketing emails (only with your consent — you can unsubscribe anytime) - To improve our website, products, and customer experience - To screen orders for fraud and risk ### Cookies & Consent Our website uses cookies for essential site functionality (cart, login) and, with your consent, for analytics and marketing. Our consent banner lets you choose what to allow. Vendor tracking pixels (Google Analytics, Meta, etc.) load only after you consent. You can change your cookie preferences at any time by clearing your browser cookies and revisiting the site. ### Sharing Your Information We share your personal information only as needed to operate our business: - **Shopify** — powers our online store and processes orders - **Shipping carriers** — to deliver your orders - **Payment processors** — to process your payments securely - **Analytics providers** — only after your consent (Google Analytics, Meta) We do not sell your personal information. ### Data Retention We retain your order information for our records unless you ask us to delete it. If you have an account, we retain your account information until you request deletion. ### Your Rights Depending on your location, you may have the right to: - Access the personal information we hold about you - Request correction or deletion of your data - Opt out of marketing communications - Object to processing of your data To exercise any of these rights, contact us at hello@emberorigincoffee.com. ### Children Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. ### Changes to This Policy We may update this Privacy Policy from time to time. Changes take effect when posted to this page. ### Contact For privacy questions, contact us at **hello@emberorigincoffee.com**.